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1. Who We Are

This Privacy Policy explains how OCHO ARCHITECTURAL PTY LTD (ABN 32 649 015 234) (“Ocho Architecture”, “we”, “us” or “our”) collects, uses, and protects your personal information.
Our main office is located at Cooper Street, Surry Hills NSW 2010, Australia.

2. Information We Collect

We may collect the following types of personal information:

• Your name and contact details (email address, phone number)
• Project or enquiry details
• Billing and payment information
• Information submitted through our website contact forms or phone calls

3. How We Use Your Information

We use your personal information to:

• Communicate with you about our services
• Manage enquiries, appointments, and architectural projects
• Comply with legal obligations (including GST invoicing)
• Improve our services and customer experience

We do not sell or rent your information to third parties.

4. Sharing Your Information

We may share your information only with:

• Third-party service providers (e.g., online booking systems, payment processors)
• Legal authorities if required by law

All service providers we work with are required to meet privacy standards.

5. How We Protect Your Information

We implement physical, electronic, and managerial safeguards to protect your personal information against unauthorised access, loss, or misuse.

6. Cookies and Website Data

Our website may use cookies to enhance your browsing experience. You can disable cookies via your browser settings if you prefer.

7. Access and Correction

You may request access to or correction of your personal information by contacting us at:

Phone: 0406 400 380
Email: [Insert your contact email]
Postal Address: Cooper Street, Surry Hills NSW 2010, Australia

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us using the details provided above.

We acknowledge the Traditional Owners of the land on which we work, the Gadigal people of the Eora nation, and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.